Social Account Manager

About Fireside at Five

Fireside at Five is an award-winning, woman-founded, community-first creative agency specializing in events, marketing, and brand development. Recently named the Denver Chamber of Commerce’s Women-Owned Business of the Year and Colorado Sun’s 2025 Denver-Metro Marketing Firm of the Year, we pride ourselves on being a bold, culture-driven workplace that values collaboration, creativity, and the people who power our work.

We’re passionate about storytelling, culture-building, and crafting campaigns that create real impact. At Fireside, you’ll find a team that works hard, celebrates together, and shows up for each other every day. If you want to join a company where your ideas matter, your growth is prioritized, and your work truly moves the needle—you’ve found your place.

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Position Overview

The Social Account Manager is the connective thread between our creative and account teams. This is a hybrid role built for someone who lives in the space where storytelling and marketing meet design. You love social and marketing strategy too much to sit still as a pure designer, and you love design, photography, and video too much to be a pure project manager. You want to do both.

You'll own day-to-day management and execution across a portfolio of client accounts, leading social presence, content calendars, and campaign execution while also designing your own social templates, shooting and editing your own short-form video, and bringing concepts to life with strong creative instincts. You'll be the primary point of contact for select accounts, keeping multiple clients organized and on track while staying genuinely curious about where marketing is headed.

This is a fast-paced, collaborative position for a creative who can run accounts, make the work, and grow with us across hospitality, residential, mixed-use, and lifestyle brands.

Responsibilities

Account & Social Media Management

• Serve as the primary point of contact for select client accounts, managing relationships, expectations, and deliverables independently.
• Plan and manage monthly content calendars in coordination with creative and strategy teams.
• Develop, schedule, and publish content across client channels, maintaining consistency with brand voice, visual standards, and campaign goals.
• Lead client call agendas, take notes, and send recaps within 24 hours.
• Support, execute, and help shape social media strategy across accounts.
• Identify trends and opportunities to improve reach and engagement.
• Assist with paid social.

Content Creation & Design

• Capture, edit, and produce short-form video and photo content for Reels, TikToks, and other platforms, with a strong command of reels and animation.
• Design your own social templates, graphics, stories, and carousels that establish a cohesive feed aesthetic within brand guidelines.
• Develop creative concepts spanning property tours, event promotions, dining and hospitality features, and lifestyle moments.
• Identify and replicate trending formats to maximize reach and engagement.
• Write social captions and supporting copy in each client's brand voice.
• Schedule, coordinate, and provide on-site support for content shoots, developing style and mood boards as needed.
• Adapt brand templates for presentations, social guides, strategies, and proposals when needed.

Community Management

• Respond to messages, comments, and inquiries with brand-aligned tone and timely communication.
• Identify opportunities for community engagement, partnerships, and cross-promotion.
• Manage day-to-day activity on social platforms by engaging with followers across social platforms to foster connection and loyalty.
• Escalate inquiries or issues when appropriate
• Maintain clean, up-to-date profiles and bios without supervision. 

Influencer Campaigns & Giveaways

• Identify, vet, and manage influencer partnerships aligned with client goals.
• Coordinate campaign logistics, creative direction, deliverable tracking, scheduling, and partner communication.
• Manage giveaway promotions, track entries, and ensure compliance with platform rules and paid-partnership disclosure requirements.
• Report on influencer performance and recommend future opportunities.

Trend & Partnership Research

• Research and report on emerging trends, styles, and cultural moments relevant to client audiences.
• Scout potential influencer, brand, and event partners to align with client activations.
• Contribute fresh ideas to strengthen Fireside's digital marketing and brand collaborations.

Reporting & Analytics

• Compile and analyze social performance data, including reach, engagement, and follower growth.
• Deliver monthly and quarterly performance reports with actionable insights.
• Support the Marketing Account Director in evaluating KPIs and optimizing strategy.

Cross-Team Collaboration

• Work closely with creative, events, and strategy teams to keep initiatives cohesive and cross-functional.
• Support client meetings with updates, recaps, and creative ideas for upcoming campaigns.
• Mentor other team members, new hires, and interns.
• Manage timelines and deliverables independently and proactively suggest improvements.

*Responsibilities may evolve over time based on business needs, client priorities, and team structure.

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Who You Are

Creative Meets Marketing

‍You're the rare hybrid who can both build a strategy and make the content. You love marketing and social, and you can design, shoot, and edit with the best of them.

Social Media Expert

You know what makes content scroll-stopping and on-brand, and you stay genuinely curious about how the space is evolving.

A Strong Creative

You can design your own social templates and produce standout reels and animations without waiting on the design team.

Organized & Detail-Oriented‍

You thrive managing multiple clients and deliverables at once without dropping a thread.

Strong Communicator

You write sharp, engaging copy and communicate clearly with clients and teammates.

Trend-Savvy

You spot social and cultural moments early and apply them creatively.

Collaborative & Proactive‍

You take initiative, follow through, and push the work forward.

Adaptable & Growth-Oriented

‍You're comfortable in a fast-paced environment and eager to learn new tools and approaches.

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Requirements

• Bachelor’s degree in Marketing, Communications, or related field.
• 2–4 years of agency experience in digital marketing or social media management
• Proven experience creating and editing Reels or short-form video content.
• Proficiency in Instagram, Facebook, X (Twitter), LinkedIn, Threads, and TikTok.
• Familiarity with tools such as Canva, CapCut, Sprout Social, and Google Suite.
• Strong copywriting and design sensibility with an understanding of social visual trends.
• Experience managing influencer partnerships and social giveaways.
• Strong analytical and organizational skills with attention to detail.
• Must be based in Denver, CO, with ability to attend occasional client meetings or on-site shoots.‍

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‍Compensation & Benefits

• Salary: $60K - $70K
• Unlimited Paid Time Off
• 401(k) with Employer Match
• Full Medical, Dental & Vision Coverage
• Professional Development Opportunities
• Team Retreats + Exclusive Event Access
• Work from Home Flexibility with Occasional In-Person Obligation

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